Maintenance Agreements add a layer of assurance to our customers that their equipment will be working to manufacturer standards. With a Maintenance Agreement from ERS Wireless, you can have reduced equipment downtime and eliminate unexpected repair costs should your communication system incur a problem. Maintenance Agreements can be customized to meet your specific needs, but our most common plans include the Value Service Agreement and Value Service + Agreement.
Value Service Agreement Includes:
- 8 a.m. – 5 p.m. Monday-Friday support
- Unlimited Service Repairs
- Preventative Maintenance (upon customer request. Includes: check radio operation, frequency, firmware updates and clean battery connection)
- No Trip Charges
- No Labor Fees
- Free Return Shipping
- Removal and re-install for fixed equipment repairs (repeaters)
Option: 24/7/365 repairs on fixed equipment.
Value Service + Agreement Includes:
- 8 a.m. – 5 p.m. Monday-Friday support
- 1 Battery per year, per radio
- Unlimited Service Repairs
- Preventative Maintenance (upon customer request. Includes: check radio operation, frequency, firmware updates and clean battery connection)
- No Trip Charges
- No Labor Fees
- Free Return Shipping
- Removal and re-install for fixed equipment repairs (repeaters)
Option: 24/7/365 repairs on fixed equipment.
To learn more about the benefits of ERS Wireless Maintenance Agreements contact a Customer Service representative at:
or 800-475-3320.